The business rescue practitioner (BRP) of Mango has announced that the state-owned low-cost airline is a step closer to resuming its operations four years after it was grounded.

Chartered accountant Sipho Sono has indicated that Mango Airlines is currently in the final stages of concluding a transaction with the selected investor that will help restart operations for the first time since July 2021.

“As part of this process, we need to confirm the value of unflown tickets that were purchased but not used and vouchers that were previously issued but could not be used, as a result of the suspension of Mango’s operations when it entered business rescue,” he said on Thursday.

Mango passengers who bought tickets and paid in full but could not fly due to its suspension of operations have been notified that, should the transaction with the investor be concluded successfully, they will receive a voucher equal to the value of their previous unused ticket value, which will be usable when the airline resumes flights.

However, if the transaction with the potential investor is unsuccessful, tickets will be treated as a creditor claim in the business rescue process, and passengers will receive a dividend payout that will cover a portion of their total ticket/voucher value.

Sono urged passengers to verify their details on the airline’s website, whose verification portal opened on Wednesday, June 4, 2025, and is scheduled to close on September 1, 2025.

Source: https://iol.co.za/news/south-africa/2025-06-05-mango-airlines-set-to-restart-flights-key-updates-for-ticket-holders/