Lufthansa has announced that, as of mid-January 2024 passengers on the airline’s European flights will be able to use the on-board internet services for messages free of charge.
The airline will offer unlimited free messaging on its short and medium haul flights. Travellers will be able to send and receive as many messages as they like, including photos, on their own smartphone or tablet during flights operated on aircraft of the A320 family that have WLAN.
“I am pleased that our guests will in future be able to stay in touch with their relatives or business partners above the clouds – free of charge. “ Heiko Reitz, CCO Lufthansa Airlines
Besides making texting free of charge, Lufthansa has announced that it will also be greatly reducing the price, by almost 50%, for all other Internet packages on board, such as streaming. The price reduction also kicks in mid-January.
“Lufthansa is investing around two billion euros in product and service improvements. In the process, we have implemented and planned many large, medium and also smaller initiatives that make travelling with Lufthansa an even better experience”, said Heiko Reitz, CCO Lufthansa Airlines. “One great example is Free Messaging. I am pleased that our guests will in future be able to stay in touch with their relatives or business partners above the clouds – free of charge.”
The prerequisite for using the new free service is logging into FlyNet with a Miles & More service card number or with an e-mail address registered with the Lufthansa Group Travel ID. A new login or registration is also possible during the flight.
Currently, the unlimited free messages and reduced internet fares have only been announced for Lufthansa Airlines. Lufthansa Group however also includes SWISS, Austrian Airlines, Brussels Airlines and Eurowings. Weather the upgrade will follow on the other airlines in the group or not remains to be seen.