Taking a step forward in its drive to offer customers a digitally-enabled journey, Emirates now requires most passengers departing Dubai to use a mobile boarding pass instead of a printed paper version.
Passengers checking in at Dubai International Airport Terminal 3 will receive their mobile boarding pass via email or SMS. Passengers who check-in online can load their boarding pass into their Apple Wallet or Google Wallet, or retrieve their boarding pass on the Emirates App. The checked-in baggage receipt is also emailed directly to passengers, or available in the Emirates App.
This initiative will significantly reduce paper waste, while simultaneously offering a convenient and speedy digitised check-in experience for passengers departing Dubai.
Some passengers may still require a physical boarding pass to be printed – for instance when travelling with infants, unaccompanied minors, passengers requiring special assistance, passengers with onwards flights on other airlines, and all passengers travelling on flights to the US. The option to print a boarding pass is available by request to Emirates agents at check-in counters, if passengers do not have a mobile device, or if they are unable to access the information on their devices.
Registered passengers can now enjoy a seamless travel experience at Dubai International Airport, where they are able to use the biometric machines or smart gates to go through various airport stations.